Effective Date: 02/02/2025
Welcome to Shopevilla (www.shopevilla.com). operated by Ved Tex, We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information.
1. Information We Collect
When you use our website, we may collect the following types of information:
a) Personal Information
We collect personal details when you:
- Register on our website
- Place an order
- Subscribe to newsletters
- Contact our support team
This includes:
- Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Details (processed securely via third-party payment providers)
b) Non-Personal Information
We collect non-personal data automatically through cookies and analytics tools, including:
- IP Address
- Device & Browser Information
- Pages Visited on Our Website
- Time Spent on the Website
2. How We Use Your Information
We use your data to:
✅ Process & deliver orders
✅ Improve our website & services
✅ Provide customer support
✅ Send order confirmations & updates
✅ Prevent fraudulent transactions
✅ Send promotional emails & offers (only if you opt-in)
3. How We Share Your Information
We do not sell or rent your data. However, we may share it with trusted third parties for the following purposes:
a) Payment Processing
Your payment details are securely processed by Razorpay, Paytm, PayU Money, and PhonePe. We do not store your credit/debit card details.
b) Shipping & Delivery
Your name, address, and contact number are shared with our delivery partners to ensure order fulfillment.
c) Legal Compliance
We may disclose your information if required by law or to protect our rights, customers, or the public.
4. Data Security
We use SSL encryption and secure servers to protect your personal information. However, no online platform is 100% secure, so we encourage customers to use strong passwords and be cautious with their account details.
5. Cookies & Tracking Technologies
We use cookies to:
- Enhance website functionality
- Remember your preferences
- Analyze site traffic
You can disable cookies in your browser settings, but some features of our website may not function properly.
6. Your Rights & Choices
You have the right to:
✅ Access or update your personal data
✅ Request deletion of your account & data
✅ Opt-out of marketing communications
To exercise these rights, contact us at support@shopevilla.com.
7. Third-Party Links & Social Media
Our website may contain links to third-party sites (e.g., Instagram, Facebook, Pinterest). We are not responsible for their privacy practices, so please review their policies before sharing your data.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date”.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
📍 Address: 2nd Floor, Shop No. 2023, International Fashion Market, Puna Gam, Surat – 395010
📧 Email: support@shopevilla.com
📞 WhatsApp & Call: +91 9313072216
By using our website, you consent to our Privacy Policy. 🚀