🚚 Shipping Policy

Last updated: 22/12/2025

Welcome to Shopevilla. This Shipping Policy explains how orders are processed and delivered when you shop with us.

📦 Order Processing Time

  • All orders are processed within 24–48 hours after order confirmation.
  • Orders are not shipped or delivered on Sundays or public holidays.
  • In case of high order volume or unforeseen circumstances, processing may take slightly longer. Customers will be informed accordingly.

🚛 Shipping & Delivery Time

  • Delivery Time: 3–7 working days
  • Delivery Area: We currently ship to all locations across India.

Delivery time may vary depending on your location, courier partner availability, and external factors such as weather conditions or regional restrictions.

💰 Shipping Charges

  • Standard Shipping Fee: ₹49 per order
  • Free Shipping: Available on orders above ₹999

Shipping charges (if applicable) are clearly displayed at checkout before payment.

🤝 Courier Partners

We ship orders using trusted courier partners such as Delhivery, DTDC, or other reliable logistics providers to ensure safe and timely delivery.

📍 Order Tracking

  • Once your order is shipped, tracking details will be shared via SMS / WhatsApp / Email.
  • You can use the provided tracking link to monitor the status of your shipment.

⚠️ Delivery Delays

While we aim to deliver all orders within the estimated timeframe, Shopevilla is not responsible for delays caused by:

  • Courier service disruptions
  • Natural calamities
  • Incorrect or incomplete delivery address provided by the customer

❌ Undelivered / Returned Shipments

If an order is returned to us due to:

  • Incorrect address
  • Customer unavailable
  • Refusal to accept delivery

Re-shipping charges may apply, or the order may be cancelled as per our Return & Refund Policy.

📞 Contact Us

For any questions related to shipping, you can contact us at:

  • Email: support@shopevilla.com
  • WhatsApp / Phone: +91 99783 82885
  • Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM

🏪 About Us

Shopevilla
Operated by Ved Tex (Proprietor)
Website: https://shopevilla.com
Country of Operation: India